Privacy Policies

Aceto US, LLC (“ACETO”, “we” or “us”) is committed to protecting your privacy. This policy describes the types of information we may collect from you or that you may provide when you use our Website including the website at https://aceto.com, as defined in our terms of use located at here (the “Terms of Use”), which are incorporated by reference herein, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

As a registered user of this Website, we need your information to provide services that you request, and this privacy policy explains data collection and use in those situations. This privacy policy only applies to https://aceto.com; it does not apply to other online or offline ACETO sites, products or services. Please read the complete ACETO.COM privacy policy.

This policy applies to information we collect:
  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download to access this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
  • Us offline or through any other means, including on any other website operated by ACETO or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at aceto@aceto.com.

Collection of your Personal Information 

We will ask you when we need information that personally identifies you (“Personal Information”), or allows us to contact you, or that is about you but does not identify you. Generally, this information is requested when you are registering before obtaining further information, ordering e-mail newsletters, or when purchasing and/or registering ACETO products and services. Necessary personal information and relevant corporate information is collected by ACETO.COM when needed to provide a service you requested.

The information we collect on or through our Website may include:
  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your use and interaction with various features of the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties, including Submissions, as defined in the Terms of Use. Such material is created or posted at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your Submissions. Therefore, we cannot and do not guarantee that your Submissions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

ACETO.COM may also collect certain information about your computer hardware and software automatically as you navigate the Website. This information may include information such as: your IP address, browser type, operating system, domain name, access times and referring web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of ACETO.COM.

ACETO.COM may also collect information about which pages our customers visit within ACETO.COM. This Website visitation data is never linked with personal information unless a user consents as described below.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

Use of your Personal Information

We use your personal information for the following purposes:
  • To ensure our Website is relevant to your needs.
  • To deliver products and services, that you request or purchase.
  • To help us create and publish content most relevant to you.
  • To alert you to service and information updates from ACETO, if you so request.
  • To fulfill any other purpose for which you provide it, or for any other purpose with your consent.
We may hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

ACETO may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ACETO or the Website; (b) protect and defend the rights or property of ACETO and its Website, including to enforce the Terms of Use or other agreements, or for billing and collection purposes, or (c) act in urgent circumstances to protect the personal safety of ACETO employees, users of ACETO products or services, or members of the public, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:
  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ACETO’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by ACETO about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
Your information may be stored and processed in any country in which ACETO or its affiliates or agents maintain facilities, and by using this Website, you consent to any such transfer of information outside of your country. 

Control of your Personal Information

When you register, or otherwise give us personal information, ACETO.COM will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at aceto@aceto.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your Submissions from the Website, copies of your Submissions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including Submissions, is governed by our Terms of Use.

ACETO.COM may send out periodic e-mails informing you of a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

We strive to provide you with choices regarding the personal information you provide to us. Where applicable, we may provide you with the following control over your information:
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your cookie settings, visit the settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. 

Security of your Personal Information

We have implemented industry standard measures intended to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Automatic Data Collection

Examples of automatic data collection technology we use may include or be similar to:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit ACETO, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

As further example, when someone visits the Website, a cookie may be placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the Website previously. One use of cookies is to assist in the collection of the Website visitation statistics described above.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

We do not collect personal information automatically, but we may tie this information about newsletter links to personal information about you that we collect from other sources or you provide to us.

Some content or applications on the Website may be served by third parties, such as content providers or application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Additional Rights

While we have provided you various account settings and controls for managing your information, you may have additional or complementary rights under one or more state or local laws, some of which are noted below.

Residents of California, thanks to section 1798.83 of the California Civil Code, may request, once per calendar year, from companies conducting business in California a list of all third parties to whom the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct-marketing purposes. In your request, please attest to your being a California resident and provide a current California address for our response.

If you are a California resident and under the age of 18, and a registered user of this Website, section 22581 of the California Business and Professions Code permits you to request and obtain the removal of content that you have publicly posted. Please note that your request will not ensure a complete removal of the content and that in some cases the statute may not require or allow removal even if requested.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: aceto@aceto.com.

European Union’s General Data Protection Regulations (“GDPR”)

You may have certain rights under the European Union’s GDPR 2016/679. The GDPR is a complex regulatory scheme and we do not intend to provide every detail here. If interested you should read the GDPR and the relevant guidance provided by the applicable authorities for a fuller explanation.

The GDPR provides the right, where applicable, to (a) access, (b) publication, (c) erasure, (d) restrict processing, (e) object to processing, (f) data portability, (g) complain to a supervisory authority, and (h) withdraw consent.

Where applicable, the GDPR provides the right to confirm whether ACETO has processed your Personal Data (as defined in the GDPR) and, when the ACETO does, the right to access that data, together with certain other information including the purposes of the processing, the categories of Personal Data concerned, and the recipients of the Personal Data. Where applicable, and providing that we do not affect the rights and freedoms of anyone else, we will supply you with one copy of your Personal Data. The first copy is free. We may charge a reasonable fee for additional copies.

Where applicable, the GDPR provides the rights to rectify any inaccurate Personal Data about you and, taking into account the purposes of the processing, to complete any incomplete data about you.

In some circumstances the GDPR provides you the right to erase your Personal Data without undue delay, including when we no longer need the Personal Data for the purposes for which we collected or processed the Personal Data, if you withdraw your consent to consent-based processing, if you object to the processing of the Personal Data under certain rules of the GDPR, if the processing is for the purpose of direct marketing, and if the Personal Data have been unlawfully processed. However, the GDPR provides exceptions or exclusions to the right to erase, including where the processing is necessary for the exercise of free expression and information, to comply with a legal obligation, or to establish, exercise, or defend a legal claim.

In some circumstances the GDPR provides the right to restrict the processing of your Personal Data, such as to contest the accuracy of the Personal Data, where the processing is unlawful but you oppose erasure, when we no longer need the Personal Data for the purpose of our processing but you require Personal Data to establish, exercise or defend a legal claim, and you have objected to the processing pending the verification of that objection. When processing has been restricted on this basis, we may continue to store your Personal Data. But we will process your data otherwise only with your consent, to establish, exercise or defend a legal claim, or to protect another natural or legal person’s rights, or for reasons of important public interest.

If applicable, the GDPR provides the right to object to our processing of your Personal Data on grounds relating to your situation, but only to the extent that the processing is necessary for a task carried out in the public interest or to exercise any official authority vested in ACETO, or for a legitimate interest pursued by ACETO or someone else. If you object, we shall stop processing the Personal Data unless we can demonstrate compelling legitimate grounds to process the information that override your interests, rights and freedoms, or the purpose of the processing is to establish, exercise or defend a legal claim.

You may object to our processing of your Personal Data for direct marketing purposes including profiling for direct marketing purposes. If you notify us of such an objection, we shall stop processing your Personal Data for that purpose.

You may object to our processing of your Personal Data for scientific or historical research or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for a task carried out in the public interest.

If the legal basis for our processing your Personal Data is consent or that the processing is necessary to perform a contract to which you are a party, or in order to take steps at your request before entering into a contract, and such processing is carried out by automatic means, you have the right to receive your Personal Data from us in a structured, commonly used, and machine-readable format. But this right does not apply when its application ill adversely affect the rights and freedoms of others.

If you believe that our processing of your Personal Data infringes any data-protection statute, rule or regulation, you may lodge a complaint with the appropriate authorities responsible for data protection. If applicable, you may lodge that complaint in the European Union member state of your habitual residence, your workplace, or the place of the alleged infringement.

To the extent that we base our processing of your Personal Data on your consent, you may withdraw that consent at any time. But your withdrawal of that consent will not affect the lawfulness of any processing we do before your withdrawal.

If applicable, you may exercise any of your rights in relation to your Personal Data by emailing ACETO at aceto@aceto.com.

Our carefully selected partners and service providers may process personal information about you on our behalf as described below.

Digital Marketing Service Providers. We periodically appoint digital marketing agents to conduct marketing activity on our behalf, and such activity may result in the compliant processing of personal information. Our appointed data processors include:

  • Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733.  You can contact Sopro and view their privacy policy here: https://sopro.io/ Sopro are registered with the ICO Reg: Z123456 their Data Protection Officer can be emailed at dpo@sopro.io
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    Changes to this Policy

    ACETO.COM will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the bottom of the page. For material changes to this policy, ACETO.COM will notify you by placing prominent notice on the Website.

    Data protection officer for the German companies

    Data protection officer for the German companies.
    Aceto GmbH (Hamburg)
    Pharma Waldhof by Aceto

    Dipl.-Inform. Tobias Mauß
    Datenschutz GmbH
    E-Mail: datenschutz@datenschutzbeauftragter-hamburg.de
    Telefon: 040 / 999 99 52 - 0
    Telefax: 040 / 999 99 52 - 99
    Postanschrift: Neuer Wall 10, 20359
    Hamburg

    Last updated June 22, 2021